Introduction

Welcome to Best Plumber (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://www.bestplumber.com (the “Site”), or use our services.

Information We Collect

We may collect and process the following data about you:

Personal Information
  • Contact Details: Name, email address, phone number, and physical address.
  • Billing Information: Payment details including credit card information.
  • Communication Data: Information contained in or relating to any communication that you send to us or send through our website.
Technical Data
  • Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
  • Cookies: Small files placed on your device to help us provide a better user experience.
How We Use Your Information

We use the information we collect in the following ways:

Providing Services
  • To schedule and provide plumbing services.
  • To manage and process your payments.
  • To communicate with you regarding our services, appointments, and customer support.
Improving Our Site and Services
  • To analyze and improve the usage and performance of our Site.
  • To personalize your experience on our Site.
  • To develop new products and services.
Legal and Regulatory
  • To comply with legal obligations and protect our legal rights.
  • To prevent fraud and enhance the security of our Site.
Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third parties who assist us in operating our Site, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when we believe disclosure is appropriate to comply with the law, enforce our Site policies, or protect ours or others’ rights, property, or safety.
Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored in secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of any inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Restriction: Request the restriction of processing of your personal data in certain circumstances.
  • Portability: Request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
  • Objection: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at [email protected].

Cookies

We use cookies to understand and save your preferences for future visits and compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn cookies off, some features will be disabled.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By using our Site, you consent to our Privacy Policy.